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Returns and Refund Policy

1. Introduction
Thank you for shopping at Kerryberryco. We pride ourselves on the quality and reliability of our footwear products, and our goal is to ensure that you are fully satisfied with your purchase. This policy outlines the procedures and conditions under which returns and refunds are handled by Aria International Tourism Co. Ltd.

2. Returns
You may return any product purchased from Kerryberryco within 14 days of delivery for a refund or exchange, provided that:
The product is unworn and in its original condition.
The product is in its original packaging with all tags and accessories included.
You have the receipt or proof of purchase.
3. Non-Returnable Items
The following items cannot be returned:

Products marked as "Final Sale."
Products that have been used or altered.
Footwear that is not in its original condition and packaging.

4. Return Process
To initiate a return, please follow these steps:

Contact our customer service at kerryberryco@gmail.com to notify us of the return. Please include your order number, details of the item, and reason for return.
Once your return request is approved, you will receive instructions on how to send back the product.
You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund after the inspection is completed. If your return is approved, we will initiate a refund to you via Bank Transfer. You will receive the credit within a certain number of days, depending on your bank issuer's policies.

6. Exchanges
If you need to exchange a product for the same item, send us an email at kerryberryco@gmail.com. Please note that exchanges are subject to product availability.

7. Damaged or Faulty Products
If the product is defective or damaged at the time of delivery, please contact us within 24 hours. You are entitled to a refund or exchange by presenting proof of the defect or damage.

8. Contact Us
For more information about our Returns and Refunds Policy, please contact us at:

Email: kerryberryco@gmail.com
Address: 18, St. Lucy Street, Valletta, Malta

By purchasing from Kerryberryco, you acknowledge and agree to ourReturns and Refunds Policy.